Submit a concern
Email support@jebsathi.com with your name, contact details, issue summary, and any non-sensitive reference information.
Grievance redressal
Raise a concern. Get a route.
Website, privacy, journey, or loan-facilitation issues can be sent to support. Loan complaints may also go to the lender named on your KFS.
Request escalation
If the response does not resolve your concern, reply to the same email thread and request internal escalation.
Lender route
Loan-related complaints may also be raised directly with the regulated lender identified in the KFS and loan agreement.
Information to include
Your name, email or mobile number, a clear description, relevant dates, and only the minimum supporting information needed. Never share Aadhaar, PAN, bank credentials, passwords, PINs, card details, or OTPs by email.
Registered details
CIN: U70200UW2026PTC259396. Registered office: Shamli Dev Yog, Maharampur, Shamli, Muzaffarnagar- 247776, Uttar Pradesh.